Order Guide
Posted on 2024-11-11
Step 1 Look through our catalog or website, find out your interested products;
Step 2 Advise item material, size, color, finishing requirement, package, delivery time, shipping method, destination port, also your company information;
Step 3 Quotations will be sent to you according to your requirements;
Step 4 Sales confirmation will be sent to you for your reconfirmation after the quotation is confirmed;
Step 5 Pay us a deposit or the whole payment after the sales confirmation is confirmed;
Step 6 Production will be arranged after the deposit is received;
Step 7 Shipment will be arranged after the goods are finished, then we'll send the whole doc set. for confirmation
Step 8 Pay us the balance after confirmation of all documents;
Step 9 Original B/L will be sent or tele-released to you after the balance payment is received;
Step 10 Pick the goods at your destination or door;
Step 11 After service.
1. Why choose us?
Posted on 2024-11-07
A. Large variety inventory: Meet your urgent requirement, 3-7 days delivery.
B. Small mini order Qty: In lower local market prices.
C. Customized designs: Use your logo, name, date, or other special design to make your occasion special.
D. One-Shop service: Supply a variety of event decorations, including tablecloths, chair covers, napkins, napkin rings, charger plates, centerpieces, banquet tables and chairs......
E. SGS standard QC AQL 3.0: All products provided by Wedkey, will be inspected by our QC team, with SGS STANDRARD AQL 3.0.
2. Can you provide free samples?
Posted on 2024-11-07
Yes, samples are free, but you may need to pay some express cost. (Flexible adjustment based on actual situation)
3. Do you develop any new designs every year?
Posted on 2023-03-21
Yes, every season there are new designs provided to clients by email. A new catalog refreshed every year will be mailed or emailed to clients.
4. Can you customize our own products, including color, size, etc.?
Posted on 2024-11-07
Yes, we can customize your own products. We can make a sample for your confirmation according to your requirements before the order is confirmed.
5. Can our products with our own logo?
Posted on 2024-11-07
Yes, with your logo sewed onto your chair covers and tablecloth; or printed onto the plates, invitation cards, and other gift items.
6. What is MOQ?
Posted on 2024-11-07
For inventory items, no mini-order quantity; for other items, would you please check our specific details for every item to get the MOQ. Any special requirements, talk to us.
7. How about payment?
Posted on 2024-11-07
For sea shipment orders, T/T normally; For small orders by air or by courier, WEST UNION, PayPal will also work.
8. Is there any after-sale service?
Posted on 2024-11-07
Customer services will watch for your order once your order is placed with our company, you’ll get emails for your order status until you get the goods in your hand.
All of our goods provided by Wedkey have been inspected by our QC team, with SGS STANDRARD AQL 3.0. Once you get the goods, please check their goods, if find any problems with our goods, notify us, and we’ll immediately get out the solutions for these.
9. How to do repeat orders?
Posted on 2024-11-07
For repeated orders, only need to advise us of your original order no., and we’ll find out your original order even if it was 5 years before. Will match for colors, and designs then.
10. Do you have your own factory? How about production capacity?
Posted on 2024-11-11
Yes, our factory has been established since the Year 2005. We have 50-100 staff, and our factory with more than 3000SQM(32280Sg.ft). We can make 3000-5000pcs chair cover, 2000-4000pcs tablecloth, 18000-10000pcs sashes in one day.
11. Can we send the diagram and specification for an order?
Posted on 2024-11-11
Yes, with your diagram and specifications, we can work out a counter sample for your confirmation. But for complicated products, It's best for you to send us samples for reference.
12. Do we need to clear customs, how to clear customs?
Posted on 2024-11-11
For sea or air shipment, you need to clear customs; courier shipment goods directly to your door, no need to clear customs. You can find a broker to clear customs for you, or you can do by yourself if you know the procedure. For handling charges, port charges and taxes, you can check with your broker, as it's different based on the country and port.